How does your NICU maintain energy and enthusiasm around FCC training and retraining in the face of staff turnover?
Responses:
- Our team has a strong desire to learn best practices; however, things really fall apart when they don’t have designated and paid time to engage in learning. Trying to complete training modules between care times is problematic for many reasons.
- I can’t say we do a great job of this. We try to highlight our most important education stations at an “Ed Fair” where completing the stations gives you a ticket to a drawing for something like a Starbucks gift card or other not too expensive but fun to get item.
- Create a checklist of all FCC related training and education and ask the staff ( include new staff) to complete it every year during professional development day.
Tips:
- Provide paid time for training, if possible
- Create incentives for training
- If all training is done by deadline, nursing staff wins a catered lunch
- Nursing staff earns raffle tickets when training is complete to win gift cards, coffee, etc. Drawings should take place each week or each month (depending on unit goals) to maintain momentum
- Identity FCC Champions who can mentor new staff in this area
- Utilize this FCC Training Checklist for staff orientation