12: Additional Considerations
Broader family members (siblings, grandparents), Crisis management (hospital policies need to change, not just NICU policies), Families with Non-English Language Preference
(access to interpreters, use of mobile devices for translation)
Without adequate interpreter services, families that prefer language other than English do not have equitable access to information
Chapter 12 Key Points
Awareness
- Family care extends beyond parents
- Inclusivity strengthens outcomes and trust
- Policies must reflect diverse realities
Assessment
- Are siblings, grandparents, and extended families considered?
- Are interpreter and translation supports available?
- Do crisis policies protect family integrity?
Action
- Develop inclusive family presence and support models
- Provide interpreters and cultural liaisons
- Adapt crisis plans to uphold family unity
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Authors
Luann Jones, DNP, RN, NE-BC, ANLC-N
Morgan Kowalski, BA
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DISCLAIMER
Readers are advised to adapt the guidelines and resources based on their local facility’s level of care and patient populations served and are also advised not to rely solely on the guidelines presented here.